Christmas Shopping? Click here to find out more about our Christmas delivery times, returns, and contact information

Christmas Information





We know that Christmas shopping can be stressful! To make sure your Christmas runs perfectly, we've created this handy information page for you.


We've also updated our returns info to make sure you can return any unwanted gifts, and given you some extra info on delivery to make sure everything is ordered in time!

If you don't find what you're looking for here, just give our customer service team a call and we will be happy to help.


Merry Christmas from the team at Ten Motives!


Christmas Returns Policy

If you’re buying for someone else, don’t worry! We've extended our Returns Policy for Christmas 2019.

All orders placed from X November 2019 – X December 2018 can be returned up until 31st January 2020 and are subject to our full returns policy

If you have any additional questions, please contact us.


Christmas Delivery Info

We want to make sure that you get all your orders to you on time!

For delivery before Christmas, please order by:

2nd class - X December

1st Class - X December

Tracked 24 - X December

Tracked 48 - X December


*Please keep in mind that this is a busy period for all fulfilment providers so please complete order as early as possible to ensure your preferred delivery date.

If you have any questions, you can contact us, or visit our full delivery info page.


Christmas Opening Hours

Please note, that over the Christmas period we will be operating on limited opening hours. These apply to the following days:

16th - 20th December - 8am - 5:30pm

21st December - Closed

22nd December - Closed

23rd December8am - 5:30pm

24th December - 8am - 4:00pm

25th December - Closed

26th December - Closed

27th December - 8am - 4:00pm

28th December - Closed

29th December - Closed

30th December 8am - 5:30pm

31st December 8am - 4:00pm

1st January - Closed

2nd January 8am - 5:30pm

3rd January9am - 5:30pm


If you have an enquiry during these times, please contact us via email and we will be in touch as soon as possible.

To use the 10 Motives website you must be aged 18 years or over*.

Please verify your age before entering the site.

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You must be over 18 to use the 10 Motives website, you will now be redirected to Google.

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