We know that Christmas shopping can be stressful! To make sure your Christmas runs perfectly, we've created this handy information page for you.
We've also updated our returns info to make sure you can return any unwanted gifts, and given you some extra info on delivery to make sure everything is ordered in time!
If you don't find what you're looking for here, just give our customer service team a call and we will be happy to help.
Merry Christmas from the team at Ten Motives!
If you’re buying for someone else, don’t worry! We've extended our Returns Policy for Christmas 2019.
All orders placed from X November 2019 – X December 2018 can be returned up until 31st January 2020 and are subject to our full returns policy
If you have any additional questions, please contact us.
We want to make sure that you get all your orders to you on time!
For delivery before Christmas, please order by:
2nd class - X December
1st Class - X December
Tracked 24 - X December
Tracked 48 - X December
*Please keep in mind that this is a busy period for all fulfilment providers so please complete order as early as possible to ensure your preferred delivery date.
Please note, that over the Christmas period we will be operating on limited opening hours. These apply to the following days:
16th - 20th December - 8am - 5:30pm
21st December - Closed
22nd December - Closed
23rd December - 8am - 5:30pm
24th December - 8am - 4:00pm
25th December - Closed
26th December - Closed
27th December - 8am - 4:00pm
28th December - Closed
29th December - Closed
30th December 8am - 5:30pm
31st December 8am - 4:00pm
1st January - Closed
2nd January 8am - 5:30pm
3rd January - 9am - 5:30pm
If you have an enquiry during these times, please contact us via email and we will be in touch as soon as possible.