We know that Christmas shopping can be stressful! To make sure your Christmas runs perfectly, we've created this handy information page for you.
We've also updated our returns info to make sure you can return any unwanted gifts, and given you some extra info on delivery to make sure everything is ordered in time!
If you don't find what you're looking for here, just give our customer service team a call and we will be happy to help.
Merry Christmas from the team!
If you’re buying for someone else, don’t worry! We've extended our Returns Policy for Christmas 2017.
All orders placed from 21st November 2017 – 24th December 2017 can be returned up until 31st January 2018 and are subject to our full returns policy
If you have any additional questions, please contact us.
We want to make sure that you get all your orders to you on time!
For delivery before Christmas, please order by:
UK Inland Services:
Tuesday December 19th– Last day Second class
Wednesday December 20th – First Class
Thursday December 21st – Tracked
*Please keep in mind that this is a busy period for all fulfilment providers so please complete order as early as possible to ensure your preferred delivery date.
Please note, that over the Christmas period we will be operating on limited opening hours. These apply to the following days:
December 22nd – 9am - 4pm
Christmas Eve – Closed
Christmas Day – Closed
Boxing Day – Closed
December 27th – 9am - 4pm
December 28th – 9am - 4pm
December 29th – 9am - 4pm
January 2nd – Normal Working Hours
If you have an enquiry during these times, please contact us via email and we will be in touch as soon as possible.
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