The device’s battery has overheated while charging.
1. Unplug the device and allow it to cool down.
2. Ensure the charging environment is within the recommended temperature range of 15-25°C.
3. Avoid charging the device in direct sunlight or near heat sources.
4. If the issue continues, please contact our Consumer Care team.
Helpful Tip:
Charge your device in a cool, dry place to prevent overheating and prolong battery life.